Alaa ALNatour

Organizing Records: arrange records, documents, and materials in a systematic order. Cataloging: create detailed records or indexes of the contents of the archive. Maintaining Records: ensure the preservation and protection of records from damage or deterioration. Digitization: converting physical documents into digital formats. Administrative Tasks.

Managing executives’ schedules, appointments, and calendars. Arrange and coordinate meetings, conferences, and travel arrangements. Prepare and distribute relevant documents, reports, and presentations. Handle incoming calls, emails, and other forms of communication on behalf of the executives. Draft, edit, and proofread correspondence, memos, and other documents as needed. Maintain accurate records and files, both physical and electronic. Collaborate with team members and departments. Perform additional administrative tasks and support duties as assigned by the executives.

Employee Data Management: Enter and maintain employee information in HRIS (Human Resources Information System) Generate reports and compile data as needed for HR metrics, such as headcount, turnover, and training completion. HR Projects and Initiatives. Assist with data gathering, research, and analysis to support HR initiatives.

Providing high-quality teaching at Undergraduate. Teaching modules: Computer Skills. Designing the modules and teaching materials. Setting course work and examination questions. Marking examination papers. Moderation of examination marking.

Responsible for delivering, managing and supporting electronic exams for all students at SVU and monitor and check cameras. Identified and resolved conflicts between team members to ensure a successful project delivery Respond to emails and correspondence in a timely manner. Support and communicate development programs, policies, procedures to provide a positive, supportive and productive work environment. Assist the Manager in setting up the daily/weekly job assignments of the team members. Lead and supervise the team members. Collaborate with other departments within the organization to properly resolve issues. Demonstrate a positive work ethic and commitment to achieve the best possible outcomes. Performs other duties as assigned.

Provide a scheduling meetings appointments and conference calls Assist in managing calendars. Coordinating with the programmer to fix all issues about website company. Prepare and edit presentations, reports and other documents as requested by executive leadership team

Pricing and Packaging: pricing strategies and packages for telecommunications services. analyze market trends, competitor offerings, and customer demands to determine competitive pricing structures that maximize revenue while meeting customer expectations. handle contract negotiations, drafting, and management. ensure that contracts with customers, vendors, and partners are properly structured, compliant, and aligned with the company's objectives. monitoring and managing revenue streams, including billing, collections, and financial reporting using a software called (T.one)

Assist in the recruitment process by posting job advertisements. Maintain accurate and up-to-date employee records and databases. Handle employee documentation, such as employment agreements, offer letters, and confidentiality agreements. Assist in the implementation and communication of HR policies and procedures. Respond to employee inquiries regarding HR policies and provide guidance on policy interpretation. Update employee handbooks and other HR-related documents. Support the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks. Assist employees with benefits inquiries and facilitate benefits enrollment processes. Utilize HRIS (Human Resources Information System which named Business Support System (BSS)) and other HR software to maintain and update employee data, generate reports, and streamline HR processes. Ensure data accuracy and integrity in HR systems. Provide general administrative support to the HR team, such as scheduling meetings, preparing correspondence, maintaining HR files, and coordinating HR projects and initiatives.