Senior Operations Manager – Luanda, Angola 832 views

City

Luanda

Job Description

To effectively manage the regional operational teams to achieve the desired operational and financial targets, ensuring alignment to and execution of the country- and company strategy.    

KEY RESPONSIBILITIES:
•    Manage a team of Regional Operations Managers to maximize the Country KPA outputs. 
•    Manage the operational performance of the country by reducing costs and increasing efficiencies and compliance
•    Improved customer satisfaction levels through the implementation of appropriate promotional interventions
•    Improved operational image / branding by implementing pre-defined company store standards and specified layout designs 
•    Link with Pepkor Properties to drive footprint expansion (growth in trading space) by means of new stores, revamps and store expansions
•    Manage the country’s operational people capacity by monitoring the availability of sufficient number of staff with required skills
•    Coach and develop the team of Regional Operations Managers 
•    Provide input into the Country strategy 

JOB INCUMBENT REQUIREMENTS:
•    High School Diploma and Tertiary qualification would be an advantage 
•    PC literacy – MS Word, Excel
•    10 years’ experience in a retail environment, 5 years in a senior managerial role.
•    Willingness to travel extensively within the country.
•    English: Speaking, Reading and Writing
•    Portuguese: Speaking, Reading and Writing Ability will be a strong advantage
•    Core skills needed: Leadership; attention to detail; Compliance; financial / business / retail acumen; analytical ability; planning & organisation; problem assessment; strong relationship building; effective communication, negotiating and influencing. 

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